Diversity and Inclusion in Workplace

Diversity and Inclusion in Workplace

By Research Analyst: Hassan Rifau Mohamed


In a world bursting with diverse voices and unique perspectives, the superpower of diversity and inclusion holds the key to unlocking unparalleled success in the workplace. It’s more than just a box to check or a trendy concept—it’s a transformative force that breathes life into organisations, fostering an environment where every individual is celebrated for their distinct experiences and talents.

So what exactly is the difference between Diversity and Inclusion? Diversity is the representation of different people in an organisation, whereas inclusion ensures equal opportunities are provided for all regardless of their background to unleash their full potential where everyone can contribute to the organisation fostering a safe environment enabling them to be their authentic selves at work.

Benefits of Diversity and Inclusion

The benefits of diversity and inclusion in the workplace are supported by various studies and reports. Research on Fortune 500 companies revealed that firms with a higher representation of women in senior management, specifically the top 25%, yielded over 30% higher returns to stockholders compared to their peers. This empirical evidence highlights that diversity does indeed pay off. Additionally, a survey conducted in the United States found that racial diversity was associated with increased sales revenue, a larger customer base, greater market share, and higher relative profits. Gender diversity was also linked to increased sales revenue, customers, and relative profit.

Furthermore, fostering an inclusive environment has significant positive implications for business performance. A report by Deloitte noted that just a 10% increase in employees feeling included can lead to nearly one extra day of work attendance per employee each year. The same report found that when employees perceive their organisation as committed to diversity and inclusion and feel included, they report better business performance in terms of innovation, responsiveness to customer needs, and effective team collaboration.

Moreover, a Forbes report emphasised that diversity serves as a key driver of innovation, critical for the success of organisations on a global scale. By encouraging different perspectives and ideas, diversity fosters an environment that stimulates innovation and brings about fresh insights.

Barriers to Diversity and Inclusion

Creating a truly diverse and inclusive workplace can be a complex endeavour, as organisations face several barriers that impede progress. There are countless factors which prevent diversity. Among these some are highlighted in this article.

One prominent barrier is the inertia barrier, as established systems, processes, and organisational cultures can resist change. Overcoming deeply ingrained biases and challenging the status quo requires deliberate effort and a commitment to dismantling barriers.

The Identity Barrier presents another obstacle, this arises from the prevailing dominance of a specific demographic in leadership positions. For instance, when organisations are predominantly led by white males, individuals from diverse backgrounds may encounter challenges in accessing opportunities for advancement. This is especially the case in the U.S. As, historical association of leadership with a narrow demographic can create challenges for aspiring leaders from more diverse backgrounds.

Lastly, the Motivation Barrier highlights the danger of valuing diversity for the wrong reasons, such as ticking boxes or solely focusing on meeting quotas. Instead, genuine motivation should stem from recognizing and harnessing the unique perspectives and experiences that diverse individuals bring to the table. By addressing these barriers and actively promoting inclusivity, organisations can create a culture where diverse talents thrive, fostering innovation and driving better outcomes.

Overcoming Challenges in Diversity and Inclusion

Overcoming challenges in diversity and inclusion requires a multifaceted approach that addresses the barriers to diversity and inclusion. Stereotyping and unconscious bias are deeply ingrained in our thinking patterns and can lead to biassed decision-making, perpetuating inequalities and hindering efforts towards diversity and inclusion. To overcome this challenge, organisations need to invest in awareness and education programs that help individuals recognize and challenge their unconscious biases. Implementing diversity training and creating opportunities for open dialogue and cultural exchange can also contribute to breaking down stereotypes and fostering a more inclusive environment.

The leadership skill gap poses another significant challenge to diversity and inclusion. Building and managing diverse teams require specific skills, such as effective communication, inclusive decision-making, and creating a sense of belonging. Organisations must invest in leadership development programs that equip managers with the necessary tools and knowledge to navigate diverse environments successfully. By providing training and support, organisations can bridge the skill gap and empower leaders to create inclusive cultures that value diverse perspectives and contributions.

The tick-box approach, which involves relying solely on quotas and superficial diversity initiatives, is a limited strategy that may not effectively promote diversity and inclusion in the long term. Overcoming this challenge requires a shift towards a more holistic approach that addresses the underlying drivers of belonging and inclusion. Organisations should focus on creating a culture that values diversity, fosters inclusion, and promotes equal opportunities for all employees. This involves examining policies, processes, and practices to ensure they are fair, unbiased, and supportive of diversity. By going beyond quotas and embracing a comprehensive strategy, organisations can create an environment where individuals feel valued, respected, and empowered to contribute their unique perspectives and experiences.

Strategies for Promoting Diversity and Inclusion

Strategies for promoting diversity and inclusion revolve around hiring leaders who understand and value diversity, creating a safe and accepting environment, and providing spaces for employees to practise their beliefs. Hiring leaders who are knowledgeable about and appreciate diversity is crucial in fostering a welcoming and inclusive company culture. These leaders can set the tone by actively promoting diversity, equity, and inclusion throughout the organisation. They can champion diverse voices and ensure that diverse perspectives are valued and integrated into decision-making processes.

Creating a safe and accepting environment is equally important. When employees feel comfortable expressing themselves, they are more likely to bring their authentic selves to work and contribute diverse viewpoints. Organisations can achieve this by fostering a culture of psychological safety, where individuals feel accepted and supported regardless of their background, beliefs, or identities. Open communication channels, inclusive policies, and supportive initiatives can all contribute to building this environment.

In addition, providing safe spaces for employees to practise their beliefs demonstrates care and respect. Designated prayer rooms, for example, offer employees a space to engage in their religious practices without fear of judgement or exclusion. This sends a powerful message that the organisation values and accommodates diverse religious and cultural needs. Similarly, offering flexible mandatory holidays that align with diverse cultural traditions promotes inclusivity and respect for employees’ backgrounds and traditions.

By implementing these strategies, organisations create an environment where diversity is embraced and inclusion is actively fostered. This not only enhances employee engagement and satisfaction but also promotes innovation, creativity, and better decision-making through the inclusion of diverse perspectives. Ultimately, organisations that prioritise diversity and inclusion reap the benefits of a more dynamic and successful workforce.


In conclusion, diversity and inclusion are essential for fostering a thriving and successful workplace. By valuing and embracing differences, organisations can tap into the diverse perspectives, experiences, and talents of their employees, leading to increased innovation, productivity, and overall success. The future of diversity and inclusion efforts looks promising as more awareness is raised and conversations are sparked. It is imperative for organisations to prioritise diversity and inclusion as a strategic business imperative and actively take steps to create an inclusive culture where everyone feels valued, respected, and empowered to contribute their unique perspectives. Together, we can create workplaces that celebrate diversity and foster an environment of equality and opportunity for all.

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